Frequently Asked Questions

Clear answers before you start.

Everything you need to know about MDSteps — pricing, cancellation, the 7-day good-faith refund guarantee, the adaptive QBank, CCS cases, IMG tools, and how to get help.

$27/month full access 16,000+ questions 135 CCS cases 7-day good-faith refund
Cancel anytime. First month protected by our 7-day good-faith refund guarantee after 100 questions or 5 CCS cases.

Quick answer

MDSteps is now simple: one monthly plan, full platform access, no trial limits, and cancel-anytime billing.

  • Step 1, Step 2 CK, Step 3 included.
  • 135 CCS cases included.
  • Secure checkout through Stripe.
  • Support is available by email/contact form.
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Billing & Subscription

The current MDSteps offer is full platform access for $27/month. No trial limits, no separate QBank-only plan required.

Full monthly access is $27/month. Your monthly charge is processed using the card you provide at sign-up, and your access continues until you cancel. Your plan renews automatically each month.

Yes. Monthly access is a month-to-month subscription that auto-renews until you cancel. You can cancel anytime from your billing/settings page, and you keep access through the end of your current paid month.

The $27/month plan includes Step 1, Step 2 CK, Step 3, 16,000+ USMLE-style questions, 135 CCS cases, adaptive practice, Depth-on-Demand™ explanations, analytics, flashcards, study planning, calculators, cheat sheets, and the medical reference library.

Payments are processed securely through Stripe. MDSteps does not store your full card number on our servers. Stripe tokenizes your payment details and handles the secure payment flow.

When you cancel, auto-renew is turned off. You keep full access until the end of your current billing period. Your question history, CCS runs, decks, and analytics are preserved in case you return later.

We no longer use a traditional free trial. Instead, MDSteps offers full access for $27/month, free public sample questions, and a 7-day good-faith refund guarantee after meaningful use. That way you can evaluate the real platform without trial restrictions.

Refunds & Guarantee

We want serious users to have a fair way to test whether MDSteps helps, while preventing refund abuse from people who never use the software.

New monthly subscribers can request a refund during the first 7 days after meaningful use. Meaningful use means completing at least 100 QBank questions or 5 CCS cases. If you try MDSteps in good faith and it is not useful for you, contact support within the 7-day window.

MDSteps is designed around practice, review, and pattern recognition. A login alone is not enough to judge the platform. Completing 100 questions or 5 CCS cases gives you enough exposure to the QBank, explanations, analytics, and review workflow to make a fair decision.

No. The first-month good-faith refund is a short evaluation window for new users. The Pass Guarantee is a separate policy with its own eligibility requirements, required documentation, and claim process. If you think you qualify under either policy, contact support and we will review your situation.

Adaptive QBank

The QBank is built to help students see why they miss questions — not just whether they got them right or wrong.

Instead of only offering fixed blocks, the Adaptive QBank adjusts difficulty, topic mix, and review resurfacing based on your performance. It targets weak systems, repeated confusers, and low-confidence items so every block can improve your reasoning — not just your recall.

Full MDSteps access includes 16,000+ USMLE-style questions across Step 1, Step 2 CK, and Step 3, plus 135 CCS cases.

It can be used either way. Some students use MDSteps as their main QBank. Others use it alongside UWorld, AMBOSS, Anki, NBMEs, CMS forms, or Free 120 when they need clearer feedback on repeated misses, second-best answer mistakes, or score plateaus.

Yes. Content is reviewed and updated on an ongoing basis. User feedback also helps us refine stems, clarify rationales, update wording, and tune difficulty.

Yes. MDSteps can automatically turn missed and flagged questions into flashcards and decks. You can review them inside the platform or export them for spaced-repetition tools such as Anki.

Depth-on-Demand™ Explanations

Read quickly when you already understand the concept. Go deeper when the miss reveals a real reasoning gap.

Depth-on-Demand™ is MDSteps’ layered explanation system. Each question can start with a quick Fast Take, then expand into why-wrong rationales, stem decoding, mechanisms, schematics, memory hooks, and exam-day traps when you need deeper review.

Traditional explanations are often one long block of text. Depth-on-Demand™ breaks review into layers: a quick summary, targeted why-wrong logic, visual or schematic support when available, and full question dissection. That lets you move quickly through confident topics and slow down for repeated weak spots.

The Fast Take is meant for questions where you already understand the concept and only need a quick confirmation. If the topic feels shaky, or you keep missing similar questions, open the deeper layers to rebuild the pattern.

CCS & Step 3

CCS practice is included in full access and is designed around the actual patient-care loop: stabilize, order, reassess, advance time, and close safely.

The CCS Runner is MDSteps’ browser-based simulator for USMLE Step 3 Computer-based Case Simulations. You place timed orders, advance the clock, watch vitals and labs respond, and then review what improved or hurt the case outcome.

Full MDSteps access includes 135 CCS cases, along with Step 3 MCQ practice and all Step 1 / Step 2 CK QBank access.

Yes. CCS access is included with the current full-access monthly plan. You do not need to buy a separate CCS add-on.

The runner uses timed decisions, order processing delays, and physiology-inspired responses so fluids, pressors, insulin, oxygen, antibiotics, and anticoagulation can change vitals and labs in plausible ways. Imaging and consults return on a clock, and review emphasizes stabilization, diagnostics, treatment, reassessment, and disposition.

Yes. You can pause the timer when you need to step away. Analytics still track your practice so review remains useful, but you are not forced to finish every case in one sitting.

IMG Hub & International Support

MDSteps is web-based and can support international medical graduates with study tools plus administrative organization.

The IMG Resource Hub is a guided workspace for international medical graduates. It helps organize MyIntealth/ECFMG-related tasks, documents, eligibility windows, reminders, and exam planning so logistics do not overwhelm your study schedule.

No. You always own and control your official MyIntealth/ECFMG accounts. MDSteps provides checklists, guidance, and reminders, but you should always follow instructions from the official organizations.

No. Only the official verification body can perform primary-source credential verification. MDSteps can help you organize and track what you submit, but we do not verify, approve, or certify documents.

Yes. MDSteps is web-based and can be used globally. Timelines and reminders can be organized around your exam dates, eligibility windows, and time zone.

Account & Access

Your account keeps your progress, analytics, flashcards, and CCS history synced across supported devices.

Yes. You can log in from desktop, laptop, tablet, or mobile, and your progress and analytics sync to your account so you can pick up where you left off.

MDSteps requires an internet connection for QBank blocks, CCS cases, analytics, and syncing to work correctly. You can keep personal notes offline, but the platform itself is web-based.

If you cancel and later reactivate with the same account, your question history, CCS runs, decks, and analytics are preserved so you can continue where you left off. If you want your data fully removed, contact support to request deletion.

Support & Troubleshooting

We are still close to users. If something is confusing, broken, or not useful, we want to know.

Contact support for account issues, billing questions, technical problems, or platform guidance. You can also use the contact page if you are not sure where to start.

Send the question ID, case name, screenshot, or description through the contact page or support email. Feedback directly improves the QBank, CCS library, and explanations for everyone.

Still deciding?

Try a few free questions, review the features, or start full access for $27/month.

7-day good-faith refund after 100 questions or 5 CCS cases.

USMLE® is a joint program of the NBME® and FSMB®. MDSteps is not affiliated with or endorsed by the USMLE, NBME, FSMB, ECFMG, or Intealth.

Full access — $27/mo 16,000+ questions + 135 CCS cases.
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